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Staff Guidelines?

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Allenafaith
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PostAllenafaith on Sat Jul 30, 2016 11:23 pm

Do you have a set guideline that your moderators must follow? If so, what is it?
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Postalakazam on Sun Jul 31, 2016 3:28 am

The main thing I don't allow my staff team to do is delete posts and topics. They are allowed to hide the posts and threads until I review them. If they are against the rules, I will personally delete all the hidden posts.
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SamDLowe
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PostSamDLowe on Tue Aug 02, 2016 7:22 pm

They need to be friendly and welcoming as well as professional. I don't expect them to be formal all the time but mainly when dealing with members etc. The most important guideline is use common sense, if you think it could be wrong, don't do it.
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PostKoshka on Tue Aug 02, 2016 9:42 pm

I have never actually thought about it. I tend to higher members with experience in the staffing world so usually I take the assumption that a staff member knows what they can and cannot do. I may just go ahead and add staffing rules when there comes a point to hiring more staff members to my forum that is still a WIP.
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SamDLowe
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PostSamDLowe on Thu Aug 04, 2016 5:58 pm

@Koshka wrote:I have never actually thought about it. I tend to higher members with experience in the staffing world so usually I take the assumption that a staff member knows what they can and cannot do. I may just go ahead and add staffing rules when there comes a point to hiring more staff members to my forum that is still a WIP.

This is a good idea however that experience might be with forums who have completely different guidelines of what they allow their staff to do etc so it is best to add guidelines just to be safe.
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PostJoshua Farrell on Fri Aug 05, 2016 11:30 pm

Generally speaking, it really depends on what type of forum you have, and how hard you want to enforce rules regarding your staff, but I generally tend to have the following generic rules for my staff, as some people don't understand that those rules really should be common sense, instead of rules.

1. Should be posting on a daily basis (generally atleast 5 times a day/35 posts a week minimum. Really helps the forum out, when staff actually goes around and posts, instead of lurking around waiting for something to happen.)
2. Try to welcome new members as they notice, and are able.
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PostJennyorAlice on Thu Sep 01, 2016 4:46 pm

I don't really have a set of guidelines specifically for the staff. I do expect the staff to follow the rules of the forum just like everyone else.
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